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Public Service Communications Manual
The Amateur Radio Emergency Service (ARES)
ARES amd it's logo's are a registered
trademark of the American Radio Relay League (ARRL)
It's use is by permission of the ARRL
Amateur Radio Emergency Service (ARES)
The
Amateur Radio Emergency Service (ARES) consists of licensed amateurs who have
voluntarily registered
their qualifications and equipment for communications duty in the public service
when disaster strikes. Every licensed amateur, regardless of membership in ARRL
or any other local or national organization, is eligible for membership in the
ARES. The only qualification, other than possession of an Amateur Radio license,
is a sincere desire to serve. Because ARES is an amateur service, only amateurs
are eligible for membership. The possession of emergency-powered equipment is
desirable, but is not a requirement for membership.
1.1 ARES Organization
There are four levels of ARES organization--national, section, district and
local. National emergency coordination at ARRL Headquarters is under the
supervision of the ARRL Field and Educational Services Manager, who is
responsible for advising all ARES officials regarding their problems,
maintaining contact with federal government and other national officials
concerned with amateur emergency communications potential, and in general with
carrying out the League's policies regarding emergency communications.
1.2 Section Level
At the section level, the Section Emergency Coordinator is appointed by the
Section Manager (who is elected by the ARRL members in his or her section) and
works under his/her supervision. In most sections, the SM delegates to the SEC
the administration of the section emergency plan and the authority to appoint
District and local ECs. Some of the ARRL sections with capable SECs are
well-organized. A few have scarcely any organization at all. It depends almost
entirely on who the section members have put into office as SM and whom he/she
has appointed as SEC.
1.3 Local Level
It is at the local level where most of the real emergency organizing gets
accomplished, because this is the level at which most emergencies occur and the
level at which ARES leaders make direct contact with the ARES member-volunteers
and with officials of the agencies to be served. The local EC is therefore the
key contact in the ARES. The EC is appointed by the SEC, usually on the
recommendation of the DEC. Depending on how the SEC has set up the section for
administrative purposes, the EC may have jurisdiction over a small community or
a large city, an entire county or even a group of counties. Whatever
jurisdiction is assigned, the EC is in charge of all ARES activities in his
area, not just one interest group, one agency, one club or one band.
1.4 District Level
In the large sections, the local groups could proliferate to the point where
simply keeping track of them would be more than a full-time chore, not to
mention the idea of trying to coordinate them in an actual emergency. To this
end, SECs have the option of grouping their EC jurisdictions into logical units
or "districts" and appointing a District EC to coordinate the activities of the
local ECs in the district. In some cases, the districts may conform to the
boundaries of governmental planning or emergency-operations districts, while in
others they are simply based on repeater coverage or geographical boundaries.
Figure 2 depicts
the typical section ARES structure.
1.5 Assistant ECs
Special-interest groups are headed up by Assistant Emergency Coordinators,
designated by the EC to supervise activities of groups operating in certain
bands, especially those groups which play an important role at the local level,
but they may be designated in any manner the EC deems appropriate.
1.6 Planning Committee
These assistants, with the EC as chairman, constitute the local ARES planning
committee and they meet together from time to time to discuss problems and plan
projects to keep the ARES group active and well-trained.
There are any number of different situations and circumstances that might
confront an EC, and his/her ARES unit should be organized in anticipation of
them. An EC for a small town might find that the licensed amateur group is so
small that appointing assistants is unnecessary or undesirable. On the other
hand, an EC for a large city may find that even his assistants need assistants
and that sometimes it is necessary to set up a special sub-organization to
handle it. There is no specific point at which organization ceases and operation
commences. Both phases must be concurrent because a living organization is a
changing one, and the operations of a changing organization must change with the
organization.
1.7 Operation and Flexibility
We have discussed how a typical ARES unit may be organized. Just what shape
the plan in your locality will take depends on what your EC has to work with.
He/she uses what he/she has, and leaves provision in the plan for what he/she
hopes, wants and is trying to get. Flexibility is the keynote. The personnel,
equipment and facilities available today may not be available tomorrow;
conversely, what is lacking today may be available tomorrow. In any case, bear
in mind that organizing and planning are not a one-person task. The EC is simply
the leader, or, as the title indicates, the coordinator. His/her effectiveness
inevitably will depend on what kind of a group he/she has to work with; that is,
on you and your cohorts. Make yourself available to your EC as a member of his
planning committee, or in any capacity for which you think you are qualified.
Local ARES operation will usually take the form of nets--HF nets, VHF
(repeater) nets, even RTTY, packet or other special-mode nets, depending on need
and resources available. Your EC should know where your particular interests
lie, so that you can be worked in where your special talents will do the most
good.
It is not always possible to use the services of all ARES members. While it
is general policy that no ARES member must belong to any particular club or
organization to participate in the program, local practical considerations may
be such that you cannot be used. This is a matter that has to be decided by your
EC. In some cases, even personality conflicts can cause difficulties; for
example, the EC may decide that he cannot work with a particular person, and
that the local ARES would be better served by excluding that person. This is a
judgment that the EC would have to make; while personality conflicts should be
avoided, they do arise, more often than we would prefer. The EC on the job must
take the responsibility for making such subjective evaluations, just as the SEC
and DEC must evaluate the effectiveness of the job being done by the EC.
1.8 ARES Operation During Emergencies and Disasters
Operation in an emergency net is little different from operation in any other
net, requires preparation and training. This includes training in handling of
written messages--that is, what is generally known as "traffic handling."
Handling traffic is covered in detail in the ARRL Operating Manual. This
is required reading for all ARES members--in fact, for all amateurs aspiring to
participate in disaster communications.
The specifications of an effective communication service depend on the nature
of the information which must be communicated. Pre-disaster plans and
arrangements for disaster communications include:
- Identification of clients who will need Amateur Radio communication
services.
- Discussion with these clients to learn the nature of the information which
they will need to communicate, and the people they will need to communicate
with.
- Specification, development and testing of pertinent services.
While much amateur-to-amateur communicating in an emergency is of a
procedural or tactical nature, the real meat of communicating is formal written
traffic for the record. Formal written traffic is important for:
- A record of what has happened--frequent status review, critique and
evaluation. Completeness which minimizes omission of vital information.
- Conciseness, which when used correctly actually takes less time than
passing informal traffic.
- Easier copy--receiving operators know the sequence of the information,
resulting in fewer errors and repeats.
When relays are likely to be involved, standard ARRL message format should be
used. The record should show, wherever possible:
- A message number for reference purposes.
- A precedence indicating the importance of the message.
- A station of origin so any reply or handling inquiries can be referred to
that station.
- A check (count of the number of words in the message text) so receiving
stations will know whether any words were missed.
- A place of origin, so the recipient will know where the message came from
(not necessarily the location of the station of origin).
- Filing time, ordinarily optional but of great importance in an emergency
message.
- Date of origin.
The address should be complete and include a telephone number if known. The
text should be short and to the point, and the signature should contain not only
the name of the person sending the message but his title or connection also, if
any.
Point-to-point services for direct delivery of emergency and priority traffic
do not involve relays. Indeed, the full ARRL format is often not needed to
record written traffic. Shortened forms should be used to save time and effort.
For example, the call sign of the originating station usually identifies the
place of origin. Also, the addressee is usually known and close by at the
receiving station, so full address and telephone number are often superfluous.
In many cases, message blanks can be designed so that only key words, letters or
numbers have to be filled in and communicated. In some cases, the message form
also serves as a log of the operation. Not a net goes by that you don't hear an
ARL Fifty or an ARL Sixty One. Unfortunately, "greetings by Amateur Radio" does
not apply well during disaster situations. You may hear an ARL text being used
for health and welfare traffic, but rarely during or after the actual disaster.
Currently, no ARL text describes the wind speed and barometric pressure of a
hurricane, medical terminology in a mass casualty incident or potassium iodide
in a nuclear power plant drill. While no one is suggesting that an ARL text be
developed for each and every situation, there is no reason why amateurs can't
work with the local emergency management organizations and assist them with more
efficient communications.
Amateurs are often trained and skilled communicators. The emergency
management community recognizes these two key words when talking about the
Amateur Radio Service. Amateurs must use their skills to help the agencies
provide the information that needs to be passed, while at the same time showing
their talents as trained communicators who know how to pass information quickly
and efficiently. We are expected to pass the information accurately, even if we
do not understand the terminology.
Traffic handlers and ARES members are resourceful individuals. Some have
developed other forms or charts for passing information. Some hams involved with
the SKYWARN program, for instance, go down a list and fill in the blanks, while
others use grid squares to define a region. Regardless of the agency that we are
working with, we must use our traffic-handling skills to the utmost advantage.
Sure, ARL messages are beneficial when we are passing health and welfare
traffic. But are they ready to be implemented in times of need in your
community? The traffic handler, working through the local ARES organizations,
must develop a working relationship with those organizations who handle health
and welfare inquiries. Prior planning and personal contact are the keys to
allowing an existing National Traffic System to be put to its best use. If we
don't interface with the agencies we serve, the resources of the Amateur Radio
Service will go untapped.
Regardless of the format used, the appropriate procedures cannot be picked up
solely by reading or studying. There is no substitute for actual practice. Your
emergency net should practice regularly--much more often than it operates in a
real or simulated emergency. Avoid complacency, the feeling that you will know
how to operate when the time comes. You won't, unless you do it frequently, with
other operators whose style of operating you get to know.
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